Delivery Information
Off Routine is committed to providing a reliable and efficient delivery service for all our customers, no matter where you are in the world. To ensure your orders reach you promptly and securely, we have partnered with leading global couriers including UPS, DHL, EMS, Chrono Post, DPD, and Colissimo. Here's what you need to know about our delivery services:
Delivery Partners and Destinations
We use a network of reputable couriers to deliver our parcels to a wide range of destinations, ensuring that your orders are handled with care and professionalism.
- Europe: We deliver to all European countries using UPS, DHL, EMS, Chrono Post, DPD, and Colissimo.
- United Kingdom: Deliveries to the UK are managed by UPS, DHL, EMS, Chrono Post, DPD, and Colissimo.
- North America: We cover the United States and Canada with UPS, DHL, EMS, and DPD.
- Asia: Our delivery partners for Asian countries include UPS, DHL, and EMS.
- Australia and Oceania: We deliver to Australia, New Zealand, and other Oceanic countries using UPS, DHL, and EMS.
- Africa and South America: Currently, we are working on extending our delivery services to these regions. We will update our customers as soon as we have a reliable delivery network established.
- Middle East: We are also in the process of establishing delivery services to the Middle East.
Delivery Times
We strive to deliver your orders as quickly as possible. For most popular destinations, the estimated delivery time is within 10 working days. However, please note the following:
- General Delivery Time: 10 working days for the majority of destinations including Europe, UK, North America, Asia, Australia, and Oceania.
- Touristic Isles: Deliveries to touristic isles may take longer and could incur additional costs. We are committed to minimizing these costs and will always seek the most cost-effective shipping solutions for these destinations.
Tracking Your Order
Once your order has been dispatched, you will receive a confirmation email containing tracking information. This allows you to monitor the progress of your delivery in real time, providing peace of mind and transparency.
Delivery Costs
Delivery costs vary depending on the destination, the size, and the weight of the parcel. During the checkout process, you will be able to see the shipping costs associated with your order before completing your purchase.
Contact Us
If you have any questions about your delivery, please do not hesitate to contact our customer service team. We are here to assist you and ensure your shopping experience with Off Routine is seamless and satisfactory.
Thank you for choosing Off Routine. We look forward to serving you and delivering your orders safely and efficiently.